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Disinfecting For You, Inc.

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization,

About us

Disinfecting For You, Inc. is a professional cleaning company who believes in cleaning the right way. Our main focus is on the services our customers need, such as disinfecting and detailed cleaning. We disinfect when we clean. Our job is to help you manage the cleaning of your home not take over. We are house managers that focus on cleaning all of the detail areas that you don't have time to clean, baseboards, doors, door frames, switch plates, window sills, blinds, ceiling fans, light fixtures etc. We are not a maid service who comes in to clean when you don't have time. We are house/office managers that help you manage the cleaning of your home/office. Our preferred clients love their homes/office and maintain them on a weekly basis. We come in on a biweekly, monthly, quarterly or yearly to maintain the details. We don't take over your cleaning we help you manage it.

Business highlights

11 years of trusted experience

Services we offer

Cleaning, House Cleaning, Office Cleaning, Maid Service, Move In/ Move Out, Office Cleaning, Deep Cleaning, Construction Cleaning, Floor Cleaning, Tile Cleaning and Kitchen Cleaning, Bathroom Cleaning, Bedroom Cleaning,

Services we don't offer

Carpet Cleaning, Upholstery Cleaning or Strip & Wax

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.2
responsiveness
4.5
punctuality
4.9
Showing 1-10 of 10 reviews

ragen B.
03/2023
1.0
house cleaning
  + -1 more
Decline in service over the past several years should have been a sign. The final straw was when a worker broke my computer equipment and the excuse was "I had too many cords." Nothing had changed in several years so I'm not sure how that makes the cords so burdensome and if they were uncomfortable cleaning around the cords (there are 3 cords plugged into a single power strip), perhaps they should have skipped that area.
Description of Work: Monthly house cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$174

Patricia M.
05/2020
1.0
house cleaning
  + -1 more
The first cleaning was over the top great. The price was more than other bids I received but I was willing to pay more for good service. Each cleaning thereafter became less and less thorough. I was out of town and we had some minor construction done prior to them arriving to clean. They cleaned anyway but not very well. Dog hair still on area rugs, didn't thoroughly clean the railings. When I called to discuss it with the manager, I was told the house wasn't ready to be cleaned when they arrived but they cleaned it anyway "the best they could". I questioned why they didn't call me to discuss it. The owner got on the phone and screamed at me. I tried to speak but she wouldn't allow it. She yelled to the point, I had to hang up. I emailed asking for a refund and canceled all future cleanings. She was VERY angry and unprofessional. Completely shocked a business owner acts this way.
Description of Work: Bi-weekly cleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$185

Response from Disinfecting For You, Inc.
We've been servicing your home for over a year now and this is the first we've heard about our service being bad from you. We leave communication books behind for you to communicate any issues. You called us to clean because you were leaving for vacation. When we arrived the house was in a disarray unbeknownst to you. We tried to explain this to you. You called once and yelled for 20 minutes then called again so I at that point took over the conversation to inform you that I am the owner and I've heard your conversation all morning and wasn't going to allow you to speak to my employee that way any longer. You at that point didn't agree to have to listen to me, you refused to listen to anyone so I offered a refund and to cancel your service going forward, you immediately said great I'll take a full refund and hung up the phone on me and immediately sent an email demanding a full refund and cancel service along with 4 customer service tips telling us that to be successful the customer is always right. We thanked you for the tips and apologized again that it didn't work out and we wished you the best. I apologized that they spent extra time cleaning up the construction that was done in the complete master bath remodel. I apologized that they cleaned up after the ceiling tile dust twice while onsite that you weren't aware of. We spent 3 hours times 2 people in your home, giving you 6 labor hours. Our labor rate is $50 a labor hour so your charge for service that day was $300 plus 6% sales tax totaling $318 but since you are a regular client and away on vacation we told you we chose not to make you pay the extra charges of $115 and did the best we could with what was going on unbeknownst to you. We cleaned on Wednesday and you returned on Saturday but the dogs were left home while you were away on vacation so dog hair will be there upon your return. We tried to explain all of this to you on the phone but couldn't. We apologized several times, gave you a full refund, took the loss and wished you the best.

Arick S.
08/2017
5.0
house cleaning
  + -1 more
It went well. My spouse did a walk-through with them to get an accurate estimate. The only thing I noticed were the fans and blinds were still dusty, but maybe that is extra? All windows were spotless and the home just smelled cleaner when we came to the home. I would recommend for future scheduled cleanings! My spouse described the owner as full of life and proud of the fantastic business she has built. Awesome!
Description of Work: We needed a deep cleaning done for our new home before we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Disinfecting For You, Inc.
Thanks for having us [Member Name Removed]. Welcome to the neighborhood. The blinds and fans were included in your deep clean so I apologize that something was missed. I would have sent someone right back out to take care of the missed items had I known. We apologize for any inconvenience. If there is anything we can do to further help you with the cleaning maintenance of your home please reach out to us.

Janet K.
07/2017
5.0
house cleaning
  + -1 more
Wonderful service. Elizabeth's staff are professionals that treat my home like there own. I highly recommend them.
Description of Work: Every other week whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Disinfecting For You, Inc.
Thank you, we love having you.

02/2017
5.0
house cleaning
  + -1 more
This is a dream company to work with. I've already referred them to several friends. They are professional, friendly and don't miss a detail. A true blessing!
Description of Work: They cleaned all 7,000 sq ft of our home and our office building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Disinfecting For You, Inc.
Thank you for your kind words. We love working with you.

Janet K.
12/2016
5.0
house cleaning
  + -1 more
Excellent. The Team arrived on time, completed all work thoroughly and in a professional manner. They are polite and focus on their work. They are a joy to have do work in my home.
Description of Work: Housecleaning every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Disinfecting For You, Inc.
We love having you with us. We enjoy seeing your beautiful home every two weeks. Thank you for having us.

Lori L.
12/2016
5.0
house cleaning
  + -1 more
Very well. Professional, punctual and good value. If you have a concern or problem they are very receptive. There is a book you get after you hire them, for communication if you're not home.
Description of Work: Personal cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Disinfecting For You, Inc.
We enjoy having you and your beautiful home [Member Name Removed].

Elizabeth D.
11/2016
5.0
house cleaning
  + -1 more
Exceptional since the moment I first met the owner, Elizabeth. I had a checklist that I wanted to be completed on each clean and she carefully included all of that in the estimate. The price was very fair and references great so I went ahead with her team and I am so happy I did! They have been on it for three years now with no issues or complaints. I get great feedback from staff and tenants! Best of all they never just "surface" clean. They use the right products, get on their knees and scrub floors and never cross contaminate rags or use dirty mop water. It is a rarity to find such exceptional service and such a great company in the cleaning world.
Description of Work: Disinfecting For You, Inc. does all of the cleaning in the common areas of my apartment buildings. It is on a weekly basis and encompasses 12 different buildings. They also do the final clean on the apartments that are being prepared to rent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Disinfecting For You, Inc.
Thank you! We love having you. The last 3 years working for you has been a great pleasure.

COREY P.
11/2016
5.0
house cleaning
  + -1 more
WORK SPACE LOOKS GREAT AND COULD USE ANOTHER CLEANING DUE TO THE LACK OF CLEANING PRIOR TO THIS SERVICE.
Description of Work: DETAILED CLEANING - 1ST CLEANING

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Disinfecting For You, Inc.
Thanks [Member Name Removed]. I'm thrilled we were able to help you.

Linda M.
07/2015
5.0
house cleaning
  + -1 more
Elizabeth's team did a great job my home was shimmering. I have had a different housekeeper for the last 20 years & she went on medical leave. my homed looked better & smelled better than ever.
Description of Work: Housekeeping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Disinfecting For You, Inc.
Thanks. We loved having you.

Contact information

1522 Dixie Highway Suite 20, Park Hills, KY 41011

http://www.disinfectingforyouinc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.



FAQ

Disinfecting For You, Inc. is currently rated 4.2 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Disinfecting For You, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Disinfecting For You, Inc. offers free project estimates.
Yes, Disinfecting For You, Inc. offers eco-friendly accreditations.
Yes, Disinfecting For You, Inc. offers a 10% senior discount.
No, Disinfecting For You, Inc. does not offer emergency services.
Yes, Disinfecting For You, Inc. offers warranties.
Disinfecting For You, Inc. offers the following services: Cleaning, House Cleaning, Office Cleaning, Maid Service, Move In/ Move Out, Office Cleaning, Deep Cleaning, Construction Cleaning, Floor Cleaning, Tile Cleaning and Kitchen Cleaning, Bathroom Cleaning, Bedroom Cleaning,
Carpet Cleaning, Upholstery Cleaning or Strip & Wax

Contact information

1522 Dixie Highway Suite 20, Park Hills, KY 41011

http://www.disinfectingforyouinc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM