Case Studies
QA Impact on Performance
In collaboration with a prominent cable company, RDI set out to enhance QA scores, increase conversion rates, and
In collaboration with a prominent cable company, RDI set out to enhance QA scores, increase conversion rates, and
A global healthcare device manufacturer faced significant customer support, efficiency, and training challenges when entering the U.S. market.
One of the nation’s leading retail gift and card companies partnered with RDI to replace its struggling in-house
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